Elyousah 是 Sawsan 創立的品牌。 他在突尼斯納貝烏爾出生長大。 在這座美麗的城市周圍，來自世界各地的眾多藝術家在此安家落戶，並從這裡的創造力中汲取靈感。 在 Nabeul 的成長經歷讓他培養了創造性的想像。 在參觀了許多出售奢侈皮革製品的商店後，他發現有兩種類型的手袋：一種是高級皮革手袋，價格昂貴；另一種是中低端手袋，在品質、靈活性和舒適度方面似乎完全不適合他。 於是，他決定設計一家既現代又價格合理的高品質箱包公司。
皮革皆為天然全粒面皮革，顏色較深。 全粒面革產品美觀、結實、優雅、高貴、耐用。 所選的製革廠均為法國和義大利製革廠，專門與最著名的奢侈品公司合作。 這些手袋分別由位於法國里昂和突尼斯突尼斯市的皮革工坊手工製作。
這些產品專門從法國和義大利的知名製革廠採購，並以季節限量生產，保證了產品的道德專一性。 內襯和口袋既實用又耐用。 Elyou.sah 不使用任何合成材料，我們使用 100% 純棉襯裡。 手袋線條簡潔、優雅、純淨，兼具美感、功能性和精緻性。
精致的手袋内饰同样注重细节：内袋、衬里和拉链也都选自法国供应商。
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@maisondelecroix.com.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to our warehouse in France. We will provide you the informations in France.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at contact@maisondelecroix.com for questions related to refunds and returns.
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