Elyousah 是 Sawsan 创立的一个品牌。 他在突尼斯纳贝乌尔出生长大。 在这座美丽的城市周围，来自世界各地的众多艺术家在此安家落户，并从这里的创造力中汲取灵感。 在 Nabeul 的成长经历让他培养了创造性的想象力。 在走访了许多出售奢侈皮革制品的商店后，他发现有两种类型的手袋：一种是高级皮革手袋，价格昂贵；另一种是中低端手袋，在质量、灵活性和舒适度方面似乎完全不适合他。 于是，他决定设计一家既现代又价格合理的高品质箱包公司。
皮革均为天然全粒面皮革，颜色深沉。 全粒面革产品美观、结实、优雅、高贵、耐用。 所选的制革厂均为法国和意大利制革厂，专门与最著名的奢侈品公司合作。 这些手袋分别由位于法国里昂和突尼斯突尼斯市的皮革作坊手工制作。
这些产品专门从法国和意大利的知名制革厂采购，按季节限量生产，保证了产品的道德专一性。 内衬和口袋既实用又耐用。 Elyou.sah 不使用任何合成材料，我们使用 100% 纯棉衬里。 手袋线条简洁、优雅、纯净，兼具美感、功能性和精致性。
精致的手袋内饰同样注重细节：内袋、衬里和拉链也都选自法国供应商。
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@maisondelecroix.com.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to our warehouse in France. We will provide you the informations in France.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at contact@maisondelecroix.com for questions related to refunds and returns.
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