您在寻找天然香味吗？
Botao 天然有机香水采用精挑细选的成分制成，其中至少有 94% 的成分获得了有机认证。香水由法国有机小麦酒精和世界香水之都法国南部格拉斯的天然香料调配而成。香水不添加任何防腐剂或色素，确保只使用最优质的成分来创造奢华的香味。
这些产品由位于法国北部的一家工厂设计和制造。香水不含任何动物成分，也未经动物测试，因此是纯素和无公害产品。此外，Botao 还通过使用玻璃瓶装香水和可回收标签包装盒来保护环境。
全天然的方式让您的家散发迷人的香味。
家里的香味对您来说重要吗？您喜欢保持自然吗？如果您的回答都是肯定的，那么这款产品就很适合您！Botao 有机室内香水不含任何合成香料，是让您的家散发迷人香味的完美选择。
Amélie 的信念促成了 Botao 的诞生。传统的家居香水充满了人工合成成分。Botao 的诞生是为了创造出对健康和地球无害的香水。我们只使用最基本的天然成分：法国有机小麦酒精和格拉斯（Grasse）100% 天然香料。最后，所有香水都是在法国北部配制和生产的。
- 有机家用香水
- 瓶内真花
- 创作于世界香水之都格拉斯
- 纯素、无公害
- 法国制造
why this name?
Because it etymologically refers to botany and botao's indoor perfumes are based on the essence of flowers.
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“I'm passionate about the art of living naturally, and I believe in the power of nature. Nature is full of active ingredients that can improve our well-being and health. I'm convinced that we can all live better lives by making use of these natural resources. I'm excited to share my eco-responsible home fragrances with you! I use recyclable glass containers and paper labels, so you can feel good about using them without harming the planet. With Botao, it's all about living a sustainable lifestyle and respecting our planet.”
退货政策
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Wine and eatable items
- Customize products
- Health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is send to return more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@maisondelecroix.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to our warehouse in France. We will provide you the informations in France.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at contact@maisondelecroix.com for questions related to refunds and returns.
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