Kerbi Archives

Protect Your Skin and the Oceans with Kerbi's Natural Sunscreens

Get 100% pleasure, protection and nature-friendly with Kerbi’s natural and certified organic sunscreens. Formulated with exceptional ingredients and antioxidants for sun protection. Perfect for achieving a safe and natural tan – these exceptional products are formulated with certified organic ingredients and antioxidants your skin will love.

No more organic sun creams that are unpleasant, too greasy, too difficult to spread or that leave white marks. In close collaboration with its laboratory, KERBI has developed a new generation of sun care products using new manufacturing processes and exceptional ingredients. Suncare products with a totally new texture for organic products. Not only are they effective and pleasant to apply, but they also respect your skin and the oceans! The ingredients and antioxidants make these products truly exceptional. Tan safely with Kerbi now!

certified organic

Get Radiant and Protected Skin Without Compromising

With Kerbi, you don’t have to sacrifice your skin’s health and protection for a golden tan. Them lotions provide protection against the sun’s harmful UV rays, while also nourishing and revitalizing the complexion for great-looking and healthy skin. With natural, organic, and eco-friendly ingredients, Kerbi’s sunscreens are better for you and the environment.

From the guaranteed mineral and nanoparticle-free composition to the eco-designed packaging, everything is organic, vegan and made in France.

Alerted by the numbers of skin cancer and the impact of sunscreens on the oceans, Allan, while still a student, decided with his partner Lucille to found a brand capable of preserving the youthfulness of each person. It all began with their first range of certified organic sun care products, without compromising on effectiveness and with unequalled pleasure of application. Since then, the couple, along with their laboratory and several pharmacists, have created Kerbi, exceptional skin care products to prepare the skin for the sun, protect the skin from the sun and repair the skin from the sun's harmful effects.

Return Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Wine and eatable items
Customize products
Health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is send to return more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@maisondelecroix.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to our warehouse in France. We will provide you the informations in France.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Kerbi