用负责任的奢华提升您的形象
Nolac 于 2019 年在法国里昂成立，以其独特的风格和舒适度深受喜爱的环保设计，迅速成长为备受推崇的全球时尚品牌。
Nolac 注意避免提取不必要的原材料，因此他们会从织布工那里寻找未售出的材料。之后，Nolac 再根据这些材料设计产品系列。Nolac 使用的全天然材料（亚麻、苎麻、丝绸、天丝……）均由严格遵守环境保护章程的工坊编织而成。
穿着环保时装，心情舒畅，容光焕发
Nolac 是一个革命性的时尚品牌，融合了可持续发展和时尚风格。Nolac 豪华服装系列使用环保的可持续材料，以减少对环境的影响，同时也支持当地的生产社区。他们信奉以负责任的态度制作服装，只使用最优质的材料和符合道德规范的生产流程。通过现代风格与道德生产的结合，Nolac 提供了既时尚又有意识的款式。
- 限量版
- 可持续
- 环保型制造
- 亚麻、苎麻、丝绸、天丝...
- 高端时尚品牌
- 法国制造
退货政策
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Wine and eatable items
- Customize products
- Health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is send to return more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@maisondelecroix.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to our warehouse in France. We will provide you the informations in France.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at contact@maisondelecroix.com for questions related to refunds and returns.
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