Les Couronnes de Victoire

Eternal flowers jewelry captured in a moment of beauty

These flower jewelries are made of real flowers that have been preserved in a special process to retain their natural beauty. Each piece is unique, and the colors and patterns are truly stunning.

Les Couronnes de Victoire is about making all women feel like queens, beautiful and special. Flowers have been used for centuries to make women even more beautiful and turn them into beauty.

 

everlasting flowers

From design to production, all their jewelries and accessories made of stabilized flowers are handmade in a local workshop in the heart of Paris. Each pieces features a unique pattern that allows you to truly distinguish yourself from the rest of the world.

Accessories are made of real natural flowers that have been stabilized using a 100% natural, biological process that preserves the petals while keeping them soft.

Lauranne Favre
Lauranne Favre Founder Les couronnes de victoire
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Les Couronnes de Victoire started the creator when she was a little girl. Lauranne Favre has always been a big fan of flowers, she spent a lot of time during her childhood playing with blooms, designing floral arrangements, creating accessories to tuck in her hair. One day, she decided to opened her own florist shop to make others live happy moments just like the ones from her childhood memories.
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Terms and Conditions

Additional conditions

– Maisondelecroix.com reserve the right to cancel your orders.

– Duties and clearence taxes should be paid by consummers.

– The terms and conditions are originally written in English. If any translations issues, the conditions of the original text will be choosen.

– All pictures shown are for illustration purpose only. Actual product may vary due to product enhancement.

 

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Wine and eatable items
  • Customize products
  • Health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is send to return more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.


Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@maisondelecroix.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to our warehouse in France. We will provide you the informations in France.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at contact@maisondelecroix.com for questions related to refunds and returns.

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