Cap Botanica

100% concentrate organic cosmetics!!!

If you’re looking for organic cosmetics that actually work, look no further than Cap Botanica. They are ultra-concentrated in natural actives, so you know they’re effective. Plus, they’re free of added water.

Their sensory textures are unctuous, light, silky. they are adapted to all skin types and have a high tolerance for sensitive skin. Thus, all skin types can benefit from the benefits of plants! They offer your skin a nectar of well-being for your face and body!

Discover the luxurious benefits that French plants can bring to your skin

Let’s replace water – an inactive ingredient for the skin – by hydrolats. Hydrolats are extracted from the plant (flowers, stems, leaves, bark…) thanks to the traditional distillation process. Because hydrolats contain active molecules that respect all skin types, including sensitive and reactive skin. Each hydrolate offer specifics benefice: purifying, toning, soothing, anti-inflammatory,…

The ingredients come from the richest French plants in active principles. Exceptional, sometimes ancient and forgotten plants such as Cistus or Savory. Their flowers, stems, barks, roots… are full of moisturizing, nourishing, regenerating benefits… They are thus present in high concentration in our formulas in order to guarantee optimal effectiveness.

Cistus, Savory, Plum, Meadowsweet... Do you know them?

Theses plants come from natural and wild regions, in France. The extraordinary richness of their active ingredients make up our care products, which are full of their moisturizing, soothing, nourishing and regenerating benefits... A treat for your skin!

 Aurélia Bré
Aurélia BréFounder Cap Bötanica
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In 2019, Aurélia Bré, founder of Cap Bötanica, is bringing together a team of producers-gatherers and chemists who are experts in plant formulation and who are passionate about creating Cap Bötanica organic cosmetics without added water, ultra-concentrated in active ingredients from French plants
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Terms and Conditions

Additional conditions

– Maisondelecroix.com reserve the right to cancel your orders.

– Duties and clearence taxes should be paid by consummers.

– The terms and conditions are originally written in English. If any translations issues, the conditions of the original text will be choosen.

– All pictures shown are for illustration purpose only. Actual product may vary due to product enhancement.

 

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Wine and eatable items
  • Customize products
  • Health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is send to return more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.


Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@maisondelecroix.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to our warehouse in France. We will provide you the informations in France.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at contact@maisondelecroix.com for questions related to refunds and returns.

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